Frequently Asked Questions
Everything you need to know about Service Works apparel, shipping, and returns.
What is the inspiration behind Service Works clothing?
Service Works was born out of a love for traditional workwear and the culinary industry. Our garments are designed with the durability of professional kitchen gear but tailored for everyday lifestyle wear.
How do I know which size to order?
Most of our products, especially our classic chef pants, feature a relaxed, unisex fit. We recommend checking the specific size guide on each product page for detailed waist and inseam measurements.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.
How should I care for my Service Works garments?
To maintain the longevity of our heavy-weight organic cotton, we recommend a cold machine wash and hanging to dry. Avoid tumble drying to prevent potential shrinkage and preserve the fabric texture.
Are your products ethically manufactured?
Sustainability and ethics are core to our brand. We use GOTS-certified organic cotton and work closely with manufacturing partners who ensure fair wages and safe working conditions for all staff.